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Support

Email your support questions to "support@nswe.net".
 
Call (866) 440-0469, 24 hours a day, 7 days a week.
FAQ

What is my connection speed? Test it below. Speakeasy Speed Test

 
 
 
Problems with your modem?
Go to the V.90 Tech Center

What are the DNS settings?
Primary DNS is ns1.nswe.net 216.127.139.181
Secondary DNS is ns2.nswe.net 67.107.169.181

What are the mail settings?
The incoming (POP) mail server is pop.nswe.net
The outgoing (SMTP) mail server is smtp.nswe.net
Relaying is not allowed.

What are the NEWS settings?
The news (NNTP) server is news.nswe.net
The username is yourusername.
The passwrd is your password.

Does our SMTP or POP server have any limits on it?
Yes, for SMTP there is a 3 MB attachment limit and a 50 max recipient limit. For POP, their is a 10 MB incoming limit per message.
 
Web Accelerator Questions

What is FASTNET

What gets accelerated?

What will not be accelerated?

How does it work?

FASTNET System Requirements


 

How do I change my USER Information?
Change your Dial up password.
Change you your email password.
Change your FTP password.

NOTE:Your actual DIAL UP USERNAME may not be what you see on your PC when you go to dial up. Click here to find out what your actual DIAL UP USERNAME is.